Southeast Michigan Data Recovery Services

Need to recover data from your computer or laptop?

BienTek's most common data recovery requests include saving files from crashed computers (nonbooting PCs, Macbooks, and laptops) and virus-infected computers (transferring the data to a new computer when a virus removal is not an option). Call us at 734-237-1864 to discuss your issue can get a free quote or estimate for services in Southeast Michigan.

Data Backup Solutions

We also provide data backup solutions to keep your data safe for the next inevitable computer crash. We offer encrypted offsite and onsite data backup solutions. When you give us a call at 734-237-1864, or submit a Service Request. Brian will connect you with a technician experienced specifically with data backup services.

Why Hard Drives Fail, and What You Can Do About It

Hard Drives are Failure-Prone

Hard drives store information like music, documents, email and pictures on your computer. We have hard drives in our computers to store the information that would otherwise be lost when the computer shuts down. Unlike other critical electronic computer components, hard drives are more mechanical in nature, experiencing a lot of movement that leads to failure, which means the possibility of data loss.

Causes of Failure

The hard drive has a circuit board that communicates with the computer. This can be damaged by power surges and overheating. If the hard drive gets bumped, the head (which is responsible for reading and writing data to platters in the hard drive) can hit the surface of the disk. If this happens, then you are likely to hear a clicking sound coming from your hard drive. Your computer's hard drive spins very fast, and when the spindle locks up, won't spin properly.

Your documents are likely stored inside a hard drive like this one.

Common reasons for data recovery requests in Southeast Michigan include instances where the hard drive...

  • has been hit by a virus (lately, BienTek has seen a lot of malicious programs hiding files on your desktop and My Documents folder)
  • has been formatted
  • makes clicking noises
  • has burned chips
  • has failing logic boards
  • no longer spins
  • has data errors
  • has physical damage
  • has suffered fire or flood damage

Warning Signs

Listen for odd sounds like clicking sounds, grinding noises, and whirring sounds - if you hear these noises, stop using the computer immediately. A slowing computer that is not explained by low memory could be related to the hard drive, especially if it takes a long time to open file folders. Watch out for blue-screen issues, computer boot failures, and sudden, unexpected reboots. These can be signs that your hard drive's death is imminent.

What You Can Do About It

First, back up your files regularly, or get help with setting a back up services. BienTek can help you with automated off-site data backup solutions. If it's too late, then it may be time for a data recovery service, which is not as easy as backing up your computer in the first place.

Southeast Michigan Data Backup and File Recovery Services by BienTek - 734-237-1864

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