Contact BienTek for Computer Support in Southeast Michigan
I called BienTek with a computer that appeared to be infested with viruses and malware. Brian sent Mathew out the same afternoon and he discovered though troubleshooting that I actually had a defective strip of RAM. Matt cleaned the HD and re-loaded Windows, installed some anti-malware software and retrieved all the updates - all in less than 1 hour. I am very satisfied, and Brian did a follow up call a week later. I will recommend BienTek.
I spoke to Brian on the phone about my computer problem. The NEXT day he had someone (Derek) come out that was convenient with my work schedule. Derek analyzed my computer and what was making it so slow (I needed more memory/RAM). He had to get the RAM from a computer store and so he came back the next day to wrap things up. Needless to say, my computer is "flying" and everything was done in a matter of 48 hours (not to mention very reasonable pricing)! Thanks BienTek!! I would highly recommend.
— Andrea Sbrocca
I had some serious issues with my computer Internet. It kept running slower and slower until it stop responding. Called Brian on a Saturday morning, he came to the house right away, diagnosed the problem, and fixed it the same day. Now my computer is running faster than ever. Exceptional service at a great price!!!! Highly Recommend. Thanks Brian.
— Brian J. Roney
I tried for 4 days to remove spyware from my daughter's laptop. When that failed, I tried the Geek Squad's online service - 6 hours later they issued a refund and said they could not fix it. Called Brian - in 24 hours the laptop was clean as a whistle and running like a champ with no loss of files. Price was way lower than Geek Squad, too.
"Thanks so much"
Dear Brian, Thanks so much for your over the phone repair suggestions. I repaired the mouse & keyboard. It's working fine. Thanks again. I'll keep you in mind for any future repairs.
Had a couple of problems (really major) called Bientek and he was at my house to pick up the day I called and was done the same day! Very affordable and super great service! Very nice to speak with and everything was explained to me. If I need and more work done I will be calling Bientek with no problem.
— Alvarez family of Farmington Hills, MI
When I my laptop wasn't working I called Brian at BienTek he was professional and assured me that my laptop was fixable.He assigned Derrick to fix my laptop and not only did Derrick fix it he saved all the information on my laptop.I would highly recommend them.
"Above and beyond"
I had a virus in my computer, I looked up Bientek and found hope for average people like me. I of course had more than virus problems with my computer and it almost stumped Brian the tech but he went above and beyond and put extra time in to my issues at no extra charge and figured it out quickly. Thanks Brian what a great job!
"When I got the computer back it worked perfect"
I use my computer for work on a daily basis. It developed a virus that prevented email transmission as well as internet connection. While researching the problem on another computer, I found Brian's web page and contacted him immediately. Brian fixed the problem in a professional and timely manner for a reasonable fee. During the process, he provided the status of diagnosis and repair as well as estimated completion time. Brian also provided software to prevent the problem from reoccurring. When I got the computer back it worked perfect and it has been operating normal for some time.
— Steve A., Clarkston, MI
Needed help on a Fri night - got immediate response and relevant questions to inquire about what was happening w/ my system. Rec'd a quote for 24 hr & 48 hr svc. PC was picked up and delivered back quite quickly, w/ a call advising me in the meantime re status. I am a Realtor and depend on my PC to work perfectly 24/7. I highly recommend BienTek - well qualified, efficient service.
I was very satisfied with this service! Very professional. Brian was very helpful, patient with me, and always willing to teach me as well as giving solutions to improve the performance of my computer. Dependable.
— Ilene Kelton of Novi
"I was very pleased"
I was very pleased with the service Ryan provided on my computer. Honestly, I thought the computer was a goner...it must have nine lives, I swear! Ryan did a great job. He contacted promptly, came over to look at the computer, took it with him and promised he'd have it back on Sunday. He did. The bill was very reasonable and the computer works great. He was very professional and polite as well. I have no doubt in my mind that I'll use your company's services again should the need arise.
"...Bientek has helped me with my computer issues and has alway come thru ... very dependable, knowledgeable and always there when I need his services. Thanks for all you have done for me..."
"I'm extremely pleased with the service"
I called BienTek in order to have someone correct a problem I was having with Windows XP. My system simply wouldn't load. After speaking with Brian at around 9 on a Saturday morning I got a call from Matthew two hours later. He told me he'd be at my place around 1 or 1:30. Matthew showed up right on time, identified the problem, and had my laptop up and running within half an hour. Outstanding!
I'd been so discouraged by Best Buy's inability or unwillingness to address a simple problem that I called BienTek in hopeless desperation. So I was surprised and extremely pleased that a single phone call to BienTek was able to resolve the problem so quickly and easily. I'm extremely pleased with the service.
— Alfred Meagher