Computer technicians that run their own business, or are part of a small computer repair business, often seek work directly from the customer, but also look for work as a subcontractor of another company. It’s the latter that we discuss here: which technicians get hired as subcontractors.

So, what qualities are found in a computer repair technician who is in high demand for contract work? Most importantly, experience and specialization, closely followed by communication. Contractors are hired for their mastery of particular skills like virus removal, laptop hardware repair, Apple Mac repair, and home theater setup – but are not expected to have mastery of all these skills (that is rare). Contractors are not trained, so they are always expected to have sufficient experience in their area of expertise.

A good tech contractor only needs to specialize in one technology service, as long as he is capable of adequately handling related skills. For example, a laptop hardware specialist (who focuses on LCD screen replacements, motherboard & dc jack repair) would benefit from some virus removal experience, since a “broken laptop” may be a virus misdiagnosed as a hardware issue.

A good contractor usually has his own business cards and website that advertise his technology services. He has registered his business with the state. He may also have flyers or other advertising material that demonstrate his dedication and highlight his expertise. The IT contractor usually carries professional liability insurance because of the risky nature of some services. It almost goes without saying that the contractor has his own tools and transportation. Some contractors work from a shop; others work from home.

Finally, a good computer repair contractor has soft-skills (like communication) and values (like dedication and honesty).

Above, BienTek has covered the qualities of a good technology contractor (in the owner’s opinion). If you think you’re a good candidate to accept computer repair jobs from BienTek, feel free to apply. If accepted as one of BienTek’s technology partners, you will be notified of occasional jobs, which you may choose whether to accept based on your interest and availability. We’re currently particularly interested in partnering with Apple and laptop techs in Lansing, Brighton, Canton, Troy, and Royal Oak, MI. We’re also looking for Michigan home theater installers.

Does your computer repair business keep its technicians (or you) busy 100% of the time? Most likely not.

Computer repair businesses – especially small ones like independent shops – should consider working with other businesses to accept jobs when they have downtime. Partnering with another computer repair business might mean working as a subcontractor for that business (on a 1099 basis), with the possibility of accepting several jobs a week. Although it might mean earning less money per job (since the business that you’re working for is taking a cut), the benefit is clear: you’re working when you would have otherwise had downtime.

BienTek is an example of a technology services contractor looking to hire other computer repair businesses. It works like this: when you work as an independent contractor for BienTek, you potentially receive several job opportunities per week to perform the computer services that your business specializes in. These jobs are typically in your area (sometimes a fair amount of driving is required, but BienTek tries to offer you jobs that are mostly local). As a contractor, you have the opportunity to accept each job or turn it down based on its appeal to you and your availability – that’s your choice since you’re a contractor, not an employee. It’s a great way to fill the gaps in your schedule. Although there is no guarantee of work, great technicians tend to receive more job opportunities – and they can negotiate a higher fee.

Questions? Post them in the comments, and Brian Bien (owner) will try to answer them.