Computer technicians that run their own business, or are part of a small computer repair business, often seek work directly from the customer, but also look for work as a subcontractor of another company. It’s the latter that we discuss here: which technicians get hired as subcontractors. So, what qualities are found in a computer […]
Since we are a computer repair business, why would we want yours to succeed? It’s simple: we partner with other small computer service businesses – whether you run a shop or work from home – to ensure that the job gets done by the right tech. BienTek literally means “Good Tech” – and if you’re […]
BienTek is a contractor-based computer services business where technicians are hired to perform specialized work. One challenge faced by onsite services businesses with a model like ours is having the right people available to do the work properly at the client’s location. Expansion and Flexibility By partnering with subcontractors across a wide region, your business […]
Description: SAMSA has one opening for a Senior Computer and Server Support Technician. Responsibilities include providing support for desktop, server, and mobile technologies for SAMSA clients. Also interacting with clients, recommending computer repairs, upgrades, and replacements. The position requires a person who is motivated to serve clients, productive, flexible, organized, and with professional oral and […]
3 Basic Steps for Computer Virus Prevention These steps are for computer virus prevention. Computer virus prevention is generally much easier than computer virus removal. There are three main rules to follow that will help prevent your computer from getting infected by viruses: Keep Antivirus Software Installed and Updated Keep Windows Patched Avoid Dangerous Sites […]
Should your onsite IT services business use contractors? And if so, how should you hire them? BienTek exclusively uses contractors in performing computer services. In our unusual business model, we advertise computer services and then match customers to technicians using our custom web-based job dispatch system. But before any of this can happen, we find […]
BienTek has just posted a job for a tech-savvy phone support technician who understands the computer repair business, likes doing Internet research, and communicates well on the phone. Email firstname.lastname@example.org if you think you might be a fit.
You’re running an onsite services business, like an IT repair company. Sometimes, you get calls for jobs that you can’t handle. It might be that you’re too busy, that the call is coming from outside of your service area, or that the required skill set falls outside of your own. You might advertise to a […]
Here’s the best video we could find on cleaning the dust out of your HP Pavilion DV-5 Fan. Proper technique is emphasized over fluff… maybe ;D
Fred at PC Business Guide wrote a solid article for computer businesses choosing their suppliers. It discusses the pros and cons of using distributors vs. resellers, and is worth a look if you’re a technician running a small repair business.